Privacy Policy | HomeZada

Privacy Policy

This Privacy Policy is updated as of March 28, 2023:
Thank you for visiting the HomeZada web site ("Site") located at This Privacy Policy details certain policies implemented by HomeZada, Inc. (“HomeZada”, “us”, “we” or “our”) governing use of personally identifiable information collected from users of our Site and the products and services offered on and through the Site, All references to “Site” include the content, products, and services (“Services”) available through the Site and any software that we provide to you that allows you to access the Site or Services from a mobile device (a "Mobile Application"). By using the Site, you agree to this Privacy Policy and the terms and conditions set forth below.


If our information practices change at some time in the future we will post the policy changes to our Site to notify you of these changes and we will use for these new purposes only data and information collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Site periodically.


We collect and maintain three types of information from users of our Site:

  • Personal Data: We collect certain personally identifiable information (“Personal Data”) from users of our Site, including name, physical address, e-mail address, and credit card information. In addition, as part of our service offerings, users can upload and post information, documents, videos, photos and other materials relating to residences they own, manage or operate (“User Content”), which User Content may also contain Personal Data of users and others. You are responsible for obtaining permission to upload or post any Personal Data of any third party contained in the User Content you provide to the Site.
  • Anonymous Data: This is information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual user of our Site. For example, the Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, IP addresses of visitors, and any linking to External Web Sites (defined below). An IP address is associated with the access point through which you enter the Internet, and is typically controlled by your Internet Service Provider (ISP) or your company.
  • Aggregate Data: This is data about groups of users that does not identify directly or indirectly any particular individual. For example, we may analyze Personal Data and Anonymous Data for trends and statistics in the aggregate, but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such Aggregate Data to analyze trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use.


We collect Personal Data and Anonymous Data through various different means from users of our Site:

We collect information, including Personal Data, when users register on our Site, purchase products or services on our Site, interact with us through customer service or other communications, respond to customer surveys, enter contests or sweepstakes or other promotions, or post or upload information or material to our Site, including on message boards, chat rooms and other public forums and interactive areas (“Interactive Areas”).

We use "cookie" technology to enhance your experience. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not link the information we store in cookies to any personally identifiable information you submit while on our Site. If you've registered for our Site, cookies tell us whether you've been to the Site before, and help identify information you've already viewed on the Site or information that would be of most interest to you. The cookie itself does not obtain any personal information from you or extract any information from your computer. For more information on cookies, see “Our Use of Cookies and Other Tracking Mechanisms” below.


We use the Personal Data and other information we collect to:

Provide you products and Services through our Site, including without limitation, Zada® Files;

Process transactions online and to communicate with you regarding our current and future products and services;

Notify you of our new products and services and other developments and provide you information of the products and services of third parties with whom we have relationships;

Offer, administer and fulfill promotions in compliance with applicable laws, including, but not limited to, administering sweepstakes and contest promotions;

Improve the content, products and services offered through our Site; and

Track and monitor activities to ensure compliance with our Terms and Conditions and other policies.


Our policy is not to disclose your Personal Data to any third parties, except in the following circumstances:

We may disclose such information to third party vendors (e.g., data storage and processing facilities) that we use to assist us in storing and processing our data, conducting transactions through the Site and in managing and providing services through the Site. We endeavor to require our third party vendors to agree to similar obligations of confidentiality to those contained in this Privacy Policy;

We may disclose your address and user content to third party artificial intelligence technologies such as chat generative pre-trained transformers (GPTs) to provider deeper education and content to help you manage the specific aspects of your home. We strive to use AI technologies that also commit to not saving your user content beyond what is necessary to provide specific information back to you and not saving or using your data in their large language model. We will do this only when you initiate the Zada AI Home Assistant (or Zada AI, or Zada Chat) chat within the platform so it is entirely in each user’s control whether to use this feature or not.

We may disclose your name, address and any User Content that you post to our Site such as in connection with your use of Zada® Files as described in the “User Content” section below, which may be syndicated for publication on third-party websites;

We may disclose such information to other third parties at your request or when you have elected to use their services through our Site. For example, you may elect to publicly post or display Personal Data and information about your residence in our Interactive Areas, such as in Zada®_ Files. We are not responsible for any disclosure or use of your Personal Data that are posted to Interactive Areas or that you provide to third parties (we encourage you to review their privacy policies before submitting Personal Data to them);

We may disclose Personal Data and other information about you as we believe is reasonably necessary to comply with laws, regulations, court or administrative orders, or other governmental authority or to prevent harm to yourself or others, or to the Site; and

Finally, we may disclose your Personal Data to our subsidiary and affiliated companies, upon a transfer or sale to another entity of all or substantially all of our stock or assets in the line of business that this privacy policy relates or upon any merger or other corporate reorganization.

We may also share Aggregate Data regarding use of our Site with third parties for marketing and other purposes, but such aggregate information will not specifically identify any particular user

If you sign up to HomeZada via one of our affiliate partners via their marketing, we may choose to share your email address with them. Your property and all other personal data will remain private and will not be shared.


We invite you to post User Content on our Site, including your name, address, comments, pictures, videos and any other information relating to your residence that you would like to be available on our Site. If you post User Content to public portions of our Site, such as through Zada® Files, all of the information that you post will be available to all visitors to our Site. If you post your User Content on our Site or Services, your posting may become public and we cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy. In addition, we may syndicate and transfer your User Content, including any Zada® File Content, to third parties for publication on third-party websites.


    We and our third party service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf).
    Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies). In addition, we are not aware of any third parties that collect personally identifiable information about an individual consumer’s online activities over time and across different Web sites when a consumer uses the Site or the Services.
    Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service. There are two types of cookies: session and persistent cookies.

  • Session Cookies: Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
  • Persistent Cookies: Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, and to display advertising both on our Site and on third-party sites.
  • Disabling Cookies: Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.


We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and, to the extent permitted, our Mobile Application. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your Personal Data with these third parties.


HomeZada may from time to time offer users the ability to download and use Mobile Applications. By downloading and/or using these Mobile Applications, you agree to any applicable Terms and Conditions of Website Use as well as to this Privacy Policy. You may be required to provide Personal Data in order to use the Mobile Application, including your first name, last name, email and password. You will have the option of providing other Personal Data in connection with your use of the Mobile Application, such as your picture, your physical location, and your birthdate.
If you have provided permission through your device to allow us to collect location information, HomeZada may obtain pinpointed physical location information from technologies like GPS, Wi-Fi, or cell tower proximity. You are able to withdraw your permission for HomeZada to acquire pinpointed location information from your device through your device settings, although HomeZada does not control this process. The Mobile Application may use the geo-location features of that application (GPS or network-based) to support your use of location-based tools such as locating homes for sales or real estate agents located near to you.


The Site may provide links or ads with links to other Web sites, advertiser sites or resources over which HomeZada does not have control ("External Web Sites"). Such links do not constitute an endorsement by HomeZada of those External Web Sites or Advertiser Sites. You acknowledge that HomeZada is providing these ads or links to you only as a convenience, and further agree that HomeZada is not responsible for the content, products, services, quality or business practices of such External Web Sites or Advertiser Sites. Your use of External Web Sites or Advertiser Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites or Advertiser Sites. We recommend that you review such policies before using such External Web Sites or Advertiser Sites.

HomeZada provides users an optional feature to connect to their online banks using Plaid Inc. ("Plaid") to gather your data from financial institutions. By using the Service, you grant HomeZada and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from your relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid end user privacy policy.


    We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your Personal Data:

  • You may correct, update and delete your registration account;
  • You may change your choices for subscriptions, newsletters and alerts;
  • You may choose whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you;
  • You may request access to the Personal Data we hold about you and that we amend or delete it and we request third parties with whom we have shared the information do the same Please be aware that, if you do not allow us to collect personal information from you, we may not be able to deliver certain products and services to you, and some of our services may not be able to take account of your interests and preferences.


We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.


HomeZada is not intended for use by children and HomeZada does not knowingly collect personally identifiable information from children under the age of 18. Children should not provide us any personally identifiable information.


We or our technology partners may employ procedural and technological measures designed to protect the security of Personal Data that we may collect. Such measures are reasonably designed to help protect your Personal Data from loss, unauthorized access, disclosure, alteration or destruction. We may use firewalls, password protection and other security measures to help prevent unauthorized access to your Personal Data. However, you are responsible for maintaining the confidentiality and security of the login id and password for your account at the Site, and for all activities on your account using that login id and password. If you suspect or know any unauthorized use of your login id and password, please contact us immediately at [email protected] or 916-573-6210


If you have any questions regarding this Privacy Policy please contact us via email at: [email protected].


Notice to California Residents: If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by HomeZada to third parties for the third parties' direct marketing purposes. To make such a request, please send an email to [email protected] or write us at HomeZada Inc, 2201 Francisco Drive, #104, El Dorado Hills, CA 95762.



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